Ambassador Agreement
The contract you accept when you join the ambassador program. It sets out what you earn and when, how a referral gets credited to you and how long it keeps paying, what conduct ends a referral or the account, and how either side walks away. Read it before you tick the box — every clause below is one you can be held to.
This Ambassador Agreement (the "Agreement") is entered into by and between Smoking Gun Collective, doing business as BuzzHive ("BuzzHive," "we," "us," or "our"), and the individual accepting this Agreement (the "Ambassador," "you," or "your") at the time of registration through the BuzzHive ambassador signup process.
By checking the "I agree" box during signup, you accept and agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not complete the signup process.
1. Definitions
- "Platform" means the BuzzHive ticketing platform, located at https://buzzhive.info and any related services, applications, or APIs.
- "Promoter" means an individual or entity that uses the Platform to sell tickets to events they produce.
- "Referred Promoter" means a Promoter who creates a BuzzHive account using your unique Referral Link.
- "Referral Link" means the URL containing your unique Ambassador Code, provided to you upon completion of signup.
- "Platform Fee" means the per-ticket fee BuzzHive collects on each ticket sold through the Platform, currently 2.00% of the ticket price plus $0.99 per ticket.
- "Eligible Sale" means a fully paid, non-refunded ticket sold by a Referred Promoter through the Platform.
- "Commission" means the amount you earn on each Eligible Sale, as defined in Section 4.
2. Eligibility
To enter into this Agreement, you must:
- Be at least 18 years of age.
- Be a resident of the United States and legally permitted to receive compensation as an independent contractor in the United States.
- Successfully complete the Stripe Express Connect onboarding process, including identity verification and tax information collection.
- Acknowledge that you may also hold a Promoter account on the Platform under the same legal identity, but that you will earn no Commission on Eligible Sales made through your own Promoter account, and that no Ambassador earns Commission on a Promoter account that shares an Ambassador's identity. See Section 7 ("Self-Dealing Prohibition").
3. Independent Contractor Relationship
You are an independent contractor of BuzzHive, not an employee, partner, joint venturer, or agent. Nothing in this Agreement creates an employment relationship, a partnership, or any other relationship beyond that of independent contractor.
As an independent contractor, you are responsible for setting your own hours, choosing your own methods of soliciting Referred Promoters, and managing your own business expenses. BuzzHive does not provide employee benefits, withhold taxes, or contribute to Social Security on your behalf. You acknowledge that BuzzHive will issue an IRS Form 1099-NEC for amounts paid to you that meet or exceed the federal threshold for the applicable tax year.
4. Compensation Structure
4.1 Tier Rates
Your Commission on each Eligible Sale is calculated as a percentage of the Platform Fee that BuzzHive collected on that sale. The applicable percentage depends on your current Tier, determined as follows:
- Tier 1 (default): 10% of the Platform Fee per Eligible Sale.
- Tier 2: 20% of the Platform Fee per Eligible Sale, in every calendar month once you have accumulated 500 or more lifetime Eligible Sales. Tier 2 carries no monthly minimum, and once reached it is not lost.
- Tier 3: 30% of the Platform Fee per Eligible Sale, in every calendar month once you have accumulated 5,000 or more lifetime Eligible Sales. Tier 3 carries no monthly minimum and no per-month ceiling, and once reached it is not lost.
4.2 Retroactive Tier Application Within a Month
When you cross a lifetime unlock (500 or 5,000 Eligible Sales) part-way through a calendar month, all of that month's Eligible Sales already attributed to you will be retroactively recalculated at the higher Tier rate. Tier qualification is based on lifetime Eligible Sales alone and does not reset between calendar months: once you reach a Tier, it applies to every subsequent month regardless of that month's volume.
4.3 No Commission on Other Activity
Your Commission is calculated exclusively on Eligible Sales by your Referred Promoters. You earn no commission on (a) tickets sold by Promoters who were not referred by you, (b) refunded tickets, (c) tickets transferred between buyers, or (d) any other Platform activity not constituting an Eligible Sale.
4.4 BuzzHive Determines Platform Fees
BuzzHive reserves the right to modify the Platform Fee at any time. Your Commission will be calculated based on the Platform Fee in effect at the time each Eligible Sale is completed. We will provide reasonable advance notice of any material change to the Platform Fee.
5. Attribution
5.1 Per-Promoter Lifetime Attribution
Once a Promoter creates a BuzzHive account through your Referral Link, that Promoter is permanently attributed to you for purposes of this Agreement. Your Commission accrues on every Eligible Sale that Promoter makes for the entire duration that the Promoter uses the Platform, subject to Section 5.3 and the termination provisions of this Agreement.
5.2 Single Attribution
A Promoter may be attributed to at most one Ambassador. Attribution is determined by the Referral Link used during the Promoter's account creation. Subsequent visits or sign-ins by the Promoter do not change attribution.
5.3 Revocation of Attribution
BuzzHive may revoke attribution of one or more Referred Promoters to you, and cease paying further Commission on those Promoters' Eligible Sales, if BuzzHive determines in its reasonable discretion that you have violated this Agreement, including without limitation the conduct rules in Section 6 and the self-dealing prohibition in Section 7. Revocation does not require termination of this Agreement: BuzzHive may revoke individual attributions while leaving the rest of your downflow intact.
Revocation under this section requires cause, notice, and an opportunity to correct. BuzzHive will notify you in writing of the specific conduct a revocation is based on. You then have ten (10) days from that notice to correct the conduct, and no attribution will be revoked if you do. Revocation may be immediate, without the ten-day period, only where the conduct is a violation of Section 7 (Self-Dealing), is fraudulent or automated activity, or exposes BuzzHive to immediate legal or financial risk.
Attribution is never revoked under this section for business reasons. BuzzHive will not revoke attribution because of the size, volume, or profitability of your downflow, because of a change in the Ambassador Program, or for any reason other than your own conduct. A change of that kind is a termination under Section 10.3, and Section 10.4 governs what you keep.
6. Conduct & Prohibited Practices
You agree that you will not:
- Make any false, misleading, or unsubstantiated claims about the Platform, its features, its pricing, or BuzzHive as a company.
- Send unsolicited bulk email ("spam") containing your Referral Link, or violate the CAN-SPAM Act, GDPR, or other applicable anti-spam laws.
- Use bots, automated scripts, or any artificial means to generate Promoter signups, ticket purchases, or attribution events.
- Promote the Platform through any channel that primarily targets minors, or in any manner that violates applicable advertising laws.
- Bid on BuzzHive branded keywords (including but not limited to "BuzzHive," "buzzhive.info," and variations) in any paid search or paid social advertising platform without prior written authorization from BuzzHive.
- Use BuzzHive trademarks, logos, or copyrighted materials except as expressly authorized in writing.
- Misrepresent your relationship with BuzzHive, including representing yourself as an employee, agent, or partner of BuzzHive.
- Fail to comply with the U.S. Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR Part 255), including the requirement to clearly and conspicuously disclose your material connection to BuzzHive whenever you promote the Platform.
- Engage in any conduct that BuzzHive determines in its reasonable discretion to be deceptive, harmful, or contrary to the goodwill of the BuzzHive brand.
7. Self-Dealing Prohibition
You may hold a Promoter account in addition to your Ambassador account. However, you may not earn Commission on your own Promoter activity. You earn no Commission, directly or indirectly, on Eligible Sales made through (a) your own Promoter account, (b) the Promoter account of any household member, (c) any entity in which you have an ownership interest, or (d) any individual or entity acting at your direction. A Promoter account that shares your identity is permanently excluded from all Ambassador Commission — for you and for every other Ambassador. Any Commission earned in violation of this section is forfeit. BuzzHive may, in addition to forfeiture, suspend or terminate your account.
BuzzHive enforces this exclusion automatically by linking accounts that share an identity through multiple matching layers, including email address, phone number, and post-onboarding comparison of Stripe-verified person identifiers. When a Promoter account is determined to belong to an Ambassador, that Promoter account's Eligible Sales generate no Commission for any Ambassador, and any prior attribution of that Promoter account is revoked going forward.
Attempts to circumvent this exclusion — including but not limited to using a dummy email address, a secondary email address, an alias, another person's identity, a household member's identity, an associate's identity, or colluding with another Ambassador to cross-refer accounts you each control, in order to receive Ambassador Commission on events you run, control, or have a financial interest in — constitute a material breach of this Agreement. Any Ambassador caught doing so will have their Ambassador account immediately and permanently terminated upon discovery, with all accrued unpaid Commissions forfeit and all attributed referrals revoked. BuzzHive reserves the right to retain any evidence of such conduct for use in any subsequent legal or regulatory proceeding.
8. Payment Terms
8.1 Monthly Payouts
Commissions accrued in a calendar month are paid out on or about the 1st day of the following calendar month via Stripe Express transfer to the bank account you provided during Stripe Express Connect onboarding.
8.2 Minimum Payout Threshold
The minimum payout amount per calendar month is twenty-five United States dollars ($25.00). If your accrued Commission for a calendar month is less than $25.00, the amount will be carried forward and added to the following calendar month's accrual. Carried-forward balances continue to accumulate until a calendar month's combined total meets or exceeds $25.00.
The minimum payout threshold does not apply to a final payout. Where this Agreement ends and your accrued Commission is payable to you under Section 10.4, the full accrued balance is paid regardless of amount. A balance you have earned is never lost to a threshold you can no longer reach.
8.3 Refund Adjustments
If a ticket sale that has already accrued Commission is later refunded, the corresponding Commission will be deducted from your accrued earnings in the calendar month in which the refund occurs. If the refund deduction exceeds your accrued Commission for that month, the negative balance will carry forward against future Commissions.
8.4 Errors & Disputes
You agree to review your Commission statements promptly and to notify BuzzHive in writing within sixty (60) days of any errors or disputes. Failure to do so will be deemed acceptance of the statement as accurate.
9. Tax Reporting
BuzzHive, through Stripe Tax Reporting, will issue an IRS Form 1099-NEC for any calendar year in which your aggregate Commissions equal or exceed the threshold then specified by applicable IRS regulations. You are solely responsible for reporting your Commissions as income on your federal, state, and local tax returns and for paying any taxes owed.
10. Term & Termination
10.1 Term
This Agreement begins on the date you accept it and continues until terminated by either party as described below.
10.2 Termination by You
You may terminate this Agreement at any time by providing written notice to BuzzHive at the contact email listed below, or by closing your Ambassador account through the Platform. Termination by you does not entitle you to any further Commissions beyond accruals already earned and not yet paid.
10.3 Termination by BuzzHive
BuzzHive may terminate this Agreement immediately and without notice if BuzzHive determines in its reasonable discretion that you have materially breached this Agreement, including without limitation the conduct rules in Section 6 or the self-dealing prohibition in Section 7.
In addition to termination for cause, BuzzHive reserves the right to suspend, terminate, or refuse to renew your Ambassador account at any time, for any reason or no reason, in its sole discretion. This includes but is not limited to: business strategy changes, restructuring of the Ambassador Program, changes in our risk tolerance, or our determination that continued participation by you is not in BuzzHive's interest. Such termination is not a breach of this Agreement by BuzzHive.
An at-will termination requires thirty (30) days' advance written notice. BuzzHive will send that notice to the email address on file for your Ambassador account, and the termination takes effect no earlier than thirty (30) days after it is sent. You continue to earn Commission normally throughout the notice period. This notice requirement does not apply to a termination for cause under the paragraph above.
Where BuzzHive ends this Agreement at will rather than for cause, your accrued Commissions remain yours, and the Promoters you have already referred keep earning Commission for you through the tail period described in Section 10.4.
10.4 Effect of Termination
Upon termination of this Agreement for any reason — whether by you, by BuzzHive for cause, or by BuzzHive at-will under Section 10.3 — your Referral Link is deactivated and you refer no further Promoters. What happens to the Promoters you have already referred, and to Commission you have already accrued, depends on how the Agreement ended.
Your existing attributions and your accrued but unpaid Commissions are treated as follows:
- If BuzzHive terminates at will (Section 10.3): your accrued Commissions are yours, and the Promoters already attributed to you remain attributed to you for ninety (90) days after the termination date. Throughout that ninety-day tail you continue to earn Commission at your then-current Tier on their Eligible Sales, paid on the normal monthly schedule under Section 8.1. At the end of the tail the attributions end. You built that downflow, and BuzzHive ending this Agreement for its own reasons does not take it away from you the same day.
- If you terminate (Section 10.2): your accrued Commissions are yours and will be paid in the next scheduled monthly payout. Your attributions end on the termination date and no further Commission accrues.
- If BuzzHive terminates for cause — a material breach of Section 6 (Conduct) or Section 7 (Self-Dealing) — all attributions are revoked immediately, no further Commission accrues, and accrued but unpaid Commissions are forfeit and become the sole property of BuzzHive, in addition to any other remedy available to BuzzHive.
Where this Agreement ends by your termination or by an at-will termination, the minimum payout threshold in Section 8.2 does not apply to your final payment. Your full accrued balance is paid regardless of amount.
Ambassadors are independent contractors of BuzzHive, not shareholders, partners, joint venturers, or equity holders. Participation in the Ambassador Program does not create an ownership interest in BuzzHive, in the Platform, or in any other asset of BuzzHive. Termination ends your right to earn further Commission on Eligible Sales occurring after your attributions end under this Section 10.4.
Sections 6, 7, 11, 12, 13, 14, 15, and 16 survive termination.
11. Disclaimer of Warranties
THE PLATFORM AND THE AMBASSADOR PROGRAM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. BUZZHIVE DISCLAIMS ALL WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. BUZZHIVE MAKES NO REPRESENTATION OR WARRANTY THAT YOU WILL EARN ANY SPECIFIC AMOUNT OF COMMISSION, OR ANY COMMISSION AT ALL.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, BUZZHIVE'S TOTAL LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE AGGREGATE COMMISSIONS PAID OR PAYABLE TO YOU IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL BUZZHIVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS OR LOST REVENUE, WHETHER OR NOT BUZZHIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You will defend, indemnify, and hold harmless BuzzHive, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your breach of this Agreement, (b) your violation of any applicable law or regulation including the FTC Endorsement Guides, (c) any content you publish or statement you make in connection with promoting the Platform, or (d) your gross negligence or willful misconduct.
14. Modification of Program & Agreement
BuzzHive may modify this Agreement, the tier rates, the Platform Fee, or any other aspect of the Ambassador Program at any time. We will provide at least thirty (30) days' advance notice of any material change by email to the address on file for your account. Your continued participation in the Ambassador Program after the effective date of a change constitutes your acceptance of the modified terms. If you do not accept a modification, you may terminate this Agreement under Section 10.2.
15. Governing Law & Dispute Resolution
This Agreement is governed by the laws of the State of Washington, without regard to its conflict of laws principles. Any dispute arising out of or relating to this Agreement will be resolved exclusively in the state or federal courts located in King County, Washington, and both parties consent to the personal jurisdiction of those courts.
16. General Provisions
16.1 Entire Agreement
This Agreement, together with any documents referenced herein, constitutes the entire agreement between you and BuzzHive regarding the Ambassador Program and supersedes all prior or contemporaneous understandings, representations, and agreements.
16.2 Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.3 No Waiver
BuzzHive's failure to enforce any right or provision of this Agreement will not be deemed a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer this Agreement without BuzzHive's prior written consent. BuzzHive may assign this Agreement to any successor in a merger, acquisition, or sale of substantially all its assets.
16.5 Notices
Notices to BuzzHive should be sent to the contact address provided in our then-current contact page. Notices to you will be sent to the email address on file for your Ambassador account.
Questions about this Agreement? Contact us.